Frequently asked questions

Does the AI answer every customer on its own?

It answers what your company defines and approves. Cases that call for judgment, like a negotiation, a complaint or an exception, go to someone on the team with the conversation's context.

Can it use the WhatsApp number my company already has?

It depends on how that number is set up today. We review it in the first stage of the project and explain the options before starting.

What happens to my customers' data?

It is used only to attend to and follow up on each inquiry, and stays in your company's systems. Follow-up messages go to people who gave permission.

How much does it cost?

We start from USD 35 per hour, depending on the project. The final figure depends on the volume of questions and the systems to connect, and we set it in the proposal, after the first conversation.